Posted: Tuesday, September 12, 2017 12:54 AM
Employment Status:AF : Active : Regular : Full Time
Job Summary 13;
Performs receptionist, scheduling and clerical duties. Responsible for administrative and clinical management as well as routine clinical duties of a Clinic Coordinator. Must be able to understand all of the concepts involved in the job specific standards. Many require independent judgment.
Job Responsibilities 13;
:Answer telephones promptly and courteously.
:Answer and triage telephone calls (create message/ telephone encounter and route to nurse practitioner, on:service attending or attending coordinator, according to specific issue via EPIC or email.) EPIC should be primary mode of communication:i.e. Utilize email only when clinician is offsite.)
:Provide back:up telephone coverage to division secretaries, as needed.
:Ensure patients are aware of referrals and/or copays as dictated by patients insurance policy.
:Schedule and complete a full registration for all appointments.
:Remind patients of referrals and/or copays for appointments
:Perform reception activities by responding to inquires, assisting the customers courteously and in accordance with departmental and divisional procedures
:Answer and take messages for physicians and/or nurses
:Scanning all patient related documents into EPIC appropriately (i.e. results should be scanned against orders.)
:Provide support to clinical activities in the division for physicians, fellows, residents, and/or nursing staff
:Contacting other hospital departments as well as outside agencies (labs, outside hospitals, lawyers, etc) to obtain needed correspondence
:Sort mail for physicians on as needed.
:Distribute mail to clinicians on as needed.
:Print, copy, and mail out referring physicians letters in a timely fashion as needed.
:Proofread and edit as needed all typed correspondence
:Ensure all letters are attached to a related visit.
:Forward all letters via EPIC to clinicians those are available in EPIC.
6. Errands to various departments within the hospital
:Errands will be done as needed to the clinic and various other departments as needed. Response time should be immediate and/or as requested by clinician or management. 13;
Required Licenses, Certifications, Registrations 13;
Required Education and Experience 13;
High School graduate, 3:5 years experience as a clinic coordinator or administrative assistant.
• Location: South Jersey
• Post ID: 44518517 southjersey