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Posted: Thursday, December 7, 2017 9:51 AM

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Aleph Home Care, a department of Jewish Federation of Southern NJ, is looking for an experienced Home Care Coordinator / Scheduler to work in our home care department.

Aleph Home Care's comprehensive services and reliable, dedicated professionals provide families with the assurance that their loved ones are receiving the highest quality care possible, in a familiar and secure setting. Aleph Home Care serves many south Jersey communities including Camden, Burlington, Gloucester and Cumberland counties.

Specific Responsibilities:

Adheres and understands the Aleph policies and procedures
Provide staffing for sick leave, vacation and personal time
Conduct telephone intakes with new and potential clients
Coordinate and schedule aides and clients that match the care plan
Enters scheduling data, client information, communications with client into database
Contacts aides and clients when there are changes in the schedule
Communicate with office staff when clients are discontinuing services and/or pausing services due to hospitalization
Discerns client services required as outlined in their agreement, urgent requests and care plans.
Provide information to the nurses about the clients and coordinate scheduling assessments
Follow up with the clients regarding service delivery within 24-48 hours
Assist with screening and interviewing potential CHHA’s and caregivers
Performs general office duties such as filing, organizing, creating folders for clients/aides
Troubleshoot and problem solve with aides and client needs. Making sure to be a matchmaker between aides and clients
Provide prompt and attentive customer service
Attend regular employee meetings and trainings
On call to coordinate clients and home health aides schedules on weekends and weeknights
Qualifications:

Associates Degree/GED
Prior scheduling experience in home care is needed
Strong computer skills including, but not limited to, Outlook, MS Excel, MS Word and a Scheduling database
Ability to deal effectively with the high demands of the fast pace needs in homecare
Experience in problem solving
Basic knowledge in medical terminology
Strong interpersonal skills, organizational and communication skills
Must be available to be on call
This is a full-time position and eligible for benefits. Contact Aleph Home Care at (856)673-2549, fax resume to (856)673-2530 EOE

• Location: Cherry Hill NJ, South Jersey

• Post ID: 49998012 southjersey
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