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Posted: Wednesday, February 7, 2018 4:27 PM

Req ID:13142
Shift: Any
Employment Status:AF : Active : Regular : Full Time
Job Summary 13;
The IS Systems Manager will manage a multi:disciplinary team of engineering, implementation and support resources to provide technical services to the organization. These services fall into the technical disciplines of Systems management, Networking, Data Center Hosting, and Platform Engineering. Managers will commonly own services and resources that support services crossing technical silos and will need to be able to represent all areas within the infrastructure arena.

By continual analysis of organizational needs, culture and industry best practices, the IS Systems Manager is the key role in supporting and creating an adaptive service delivery model and developing and guiding personnel progress.

Additionally, the IS Systems Manager thoroughly identifies, plans, and implements high impact and sustainable work approaches for tactical and strategic systems requirements, as well as, 1) articulates goals for meeting the requirements, 2) successfully partners with leadership personnel and stakeholders to meet the requirements, and 3) measures the results of initiatives based on the specified goal and requirements.
Job Responsibilities 13;
Service Management
:Lead service strategy, design, operation and continuous service improvement.
:Participate in tactical and strategic planning for the Infrastructure department, IS and CHOP.
:Demonstrate competency in strategic thinking and leadership.
:Utilize knowledge of CHOP policies, procedures, culture, and requirements in order to develop, maintain, and support organizational and strategic initiatives.
:Exercise independent judgment and creative problem solving techniques in a highly complex and dynamic environment.
:Recommend, lead and implement scalable enterprise level solutions aligned with departmental and / or organization goals utilizing healthcare industry standards and best practices.
:Demonstrate exceptional knowledge of and expertise in infrastructure technologies (such as Windows, AIX, system management, monitoring, and networking equipment), tools and techniques. Understand technology directions, trends and strategic business impact on key client initiatives.
:Work across technology and business functions to implement sound designs which meet clinical and non:clinical requirements and enable business priorities.
:Determine root cause of problems and implement solutions to prevent the problem from recurring. Lead complex problem investigations.
:Provide technical consulting, analysis and recommendations to the application teams.
:Participate in the evaluation and recommendation of tools and technologies.
:Implement security practices and procedures. Measure compliance. Participate in audits and manage corrective action plans.
:Maintain departmental asset inventory.

Resource Management
:Manage Engineering teams at I, II, and III, Principal, Supervisory, contractor, vendor, and other staff in the delivery of infrastructure services.
:Participate in the performance management process by setting goals, mentoring and coaching team members, providing feedback, and conducting reviews.
:Participate in the candidate selection process.
:Create a departmental Training and Development Plan.
:Conduct staff meetings and 1:1 meetings monthly (at a minimum).
:Maintain fiscal stewardship of all aspects of the department, including providing the following report analysis; resource planning, current financial standing, and support and project costs.
:Hardware / Software
:Upgrade database software and patches to maintain vendor support and remediate security vulnerabilities.
:Develop product and version roadmaps.
:Manage licenses. 13;
Job Responsibilities (Continued) 13;
Relationship Management and Communication
:Exhibit outstanding interpersonal, diplomacy and communication (written and verbal) sk


• Location: South Jersey

• Post ID: 52869057 southjersey is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018