Posted: Friday, September 8, 2017 12:28 AM
Employment Status:AF : Active : Regular : Full Time
Job Summary 13;
The Improvement Advisor (IA) possesses an intermediate level skill set and knowledge in the science and methods of Process/ Quality improvement. Promotes organizational transformation by advising on the planning and execution of improvement efforts based on identified needs within the Finance Department and related to processes driven by Finance or involving Finance throughout the CHOP enterprise. The Improvement Advisor uses the CHOP Improvement Framework and related tools to help leaders drive improvement projects by acting as a consultant on improvement science and data driven decision making. The IA is capable of assisting less experienced team members.
Job Responsibilities 13;
Effort : The expectation is that time spent on projects will be:
:80 Tactical (performing and owning technical aspects of a project)
:20 Transferring Knowledge (Teaching, Coaching and Mentoring)
:Technical : Improvement
:Promotes organizational transformation by advising on the planning and execution of improvement efforts throughout the organization.
:Applies the CHOP Improvement Framework for managing improvement projects
:Exhibits an understanding of different types of organizational problems and can identify and apply appropriate tools.
:Assists clinicians, clinical leaders and administrators to manage and understand improvement measures, performance dashboards and score cards and to use data analysis to drive fact:based decision making.
:Technical : Change Management : With assistance able to work in a variety of clinical/business settings to orchestrate effective individual and organizational effectiveness, including:
:Assessing human systems to gather information about factors such as satisfaction, conflict, confusion, interest.
:Strategizing with team members to determine activities or interventions to create change in a human system.
:Effectively engaging employees in an open dialogue and other activities to address resistance and build commitment to change
:Developing communications strategies to support change
:Technical : Team Facilitation
:Effectively builds and facilitates improvement teams with clearly defined roles and responsibilities.
:Builds effective sponsorship and process ownership (Accountability)
:Manages dysfunctional team behaviors when observed
:Building Organizational Capability
:Participates in formal and just in time training on CHOP Improvement Framework and tools to clinicians, clinical leaders and administrators.
:Demonstrates understanding of adult learning principles.
:Provides coaching and consultation on the use of a standardized approach to improvement work
:Works with leaders and staff to integrate Safety Behaviors for Error Prevention into ones work.
:Acts as an organizational patient safety champion, and supports patient safety concepts and methods and high reliability principles. 13;
Required Education and Experience 13;
:Minimum of 5 years of professional experience; 3 years in a role where there is active use of quality concepts, tools and methods with a focus on healthcare.
:Exposure to data analysis to drive fact:based decisions.
:Experience facilitating teams that cross multiple departments and functions.
:Demonstrated ability to achievement expected outcomes.
:History of working effectively in situations where there is a need to demonstrate leadership skills to achieve the expected results.
:Project management experience. 13;
Preferred Education, Experience and Cert/Lic 13;
:Masters Degree desirable.
:Certificate in quality management or patient safety strongly recommended. (CPHQ, CQM, ASQ certification, Six Sigma, Lean Certification) 13;
Additional Technical Requirements 13;
:Proficiency using Microsoft Word, Excel, Pow
• Location: South Jersey
• Post ID: 44610667 southjersey