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Posted: Monday, September 18, 2017 3:12 PM


Specific Responsibilities:
• Adheres and understands the Aleph policies and procedures
• Provide staffing for sick leave, vacation and personal time
• Conduct telephone intakes with new and potential clients
• Coordinate and schedule aides and clients that match the care plan
• Enters scheduling data, client information, communications with client into
• Contacts aides and clients when there are changes in the schedule
• Communicate with office staff when clients are discontinuing services and/or
pausing services due to hospitalization
• Discerns client services required as outlined in their agreement, urgent
requests and care plans.
• Provide information to the nurses about the clients and coordinate scheduling
• Follow up with the clients regarding service delivery within 24-48 hours
• Assist with screening and interviewing potential CHHA’s and caregivers
• Performs general office duties such as filing, organizing, creating folders for
• Troubleshoot and problem solve with aides and client needs. Making sure to be a
matchmaker between aides and clients
• Provide prompt and attentive customer service
• Attend regular employee meetings and trainings
• On call to coordinate clients and home health aides schedules on weekends and


• Associates Degree/GED
• Prior scheduling experience in home care is needed
• Strong computer skills including, but not limited to, Outlook, MS Excel, MS Word
and a Scheduling database
• Ability to deal effectively with the high demands of the fast pace needs in
• Experience in problem solving
• Basic knowledge in medical terminology
• Strong interpersonal skills, organizational and communication skills
• Must be available to be on call

• Location: South Jersey

• Post ID: 44914492 southjersey is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017